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FAQ
HOW TO TRACK MY ORDER STATUS?
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once it is in transit.
Click Here To Track Your Order
Click Here To Track Your Order
CAN I MAKE CHANGES TO MY ORDER?
We understand the importance of your order, and we strive to fulfill it as quickly as possible. So, unfortunately, we're unable to change an order once it is placed. Please definitely make sure all the details are correct when you confirm the checkout.
HOW DO I RETURN OR EXCHANGE?
If your purchase isn’t working out for you, we’re happy to accept it for return as long as your item is in original condition (no visible signs of use) and isn’t a clearance sale item. Please note, we don’t do direct exchanges!
Once our team receives your return parcel, they will issue you an online credit note that never expires to purchase absolutely anything in our store, or the size you prefer.
More Details Please Refer to Our Return Policy
Once our team receives your return parcel, they will issue you an online credit note that never expires to purchase absolutely anything in our store, or the size you prefer.
More Details Please Refer to Our Return Policy
THE ITEM I WANT IS OUT OF STOCK. WHAT TO DO NOW?
We usually stock pieces from our latest collection in a few weeks. So please sign up for your email to be notified of a restock, and you won’t miss out the next time.
Sign Up And Get Our Special Offers
Sign Up And Get Our Special Offers
I ENTERED THE INCORRECT SHIPPING ADDRESS – CAN YOU CHANGE IT FOR ME?
Please contact us immediately with your correct address. If your order has not yet been shipped, we may be able to amend your shipping label accordingly; however, if your order has already been packed and/or dispatched, then we sadly cannot make any changes for you.
Contact Us
Contact Us